Retail Chain Multi-Site Management
- 60% IT Overhead Reduction
- Remote management eliminated most on-site visits
- 25 Locations Unified
- Single pane of glass for all store IT
- Improved Security
- Consistent patching and security policies
- Real-time Reporting
- Consolidated dashboards for management
About the Client
A growing retail chain with 25 locations across multiple cities struggling with fragmented IT infrastructure. Each store operated independently, making centralized management, reporting, and security enforcement nearly impossible.
The Challenge
25 locations with inconsistent IT configurations
No centralized visibility into store operations
High IT overhead with on-site troubleshooting requirements
Security vulnerabilities from inconsistent patch management
Difficulty generating consolidated reports across all locations
The Solution
ConsultingCrafts implemented a centralized infrastructure management solution connecting all 25 retail locations with unified monitoring, remote management, and standardized configurations.
Technical Implementation
AWS Systems Manager: Centralized management across all locations
AWS Organizations: Multi-account structure for isolation and billing
Transit Gateway: Secure network connectivity between all sites
CloudWatch Dashboards: Real-time visibility into all store operations
AWS Backup: Automated, centralized backup management
Security Hub: Unified security posture across all accounts
Results & Business Impact
- 60% IT Overhead Reduction
- Remote management eliminated most on-site visits
- 25 Locations Unified
- Single pane of glass for all store IT
- Improved Security
- Consistent patching and security policies
- Real-time Reporting
- Consolidated dashboards for management
Technology Stack
- AWS
- Systems Manager
- Organizations
- Transit Gateway
- CloudWatch
- Security Hub
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