Logistics Real-time Monitoring
- 92%
- Faster Issue Detection
- 500+
- Servers Under Single Pane of Glass
- Predictive
- Alerting Prevents Outages
- 80%
- Reduction in Alert Noise
About the Client
A logistics company with 500+ servers and no centralized monitoring – reactive IT discovering issues only when customers complained.
The Challenge
500+ servers across 12 distribution centers with no centralized monitoring visibility
Issues discovered by end users hours after they started impacting shipping operations
Each site had different monitoring tools making troubleshooting inconsistent
No predictive capabilities meant all maintenance was reactive and disruptive
Alert fatigue from noisy monitoring causing real issues to be missed
The Solution
Comprehensive monitoring with CloudWatch, Grafana, and PagerDuty for real-time visibility and predictive alerting.
CloudWatch | Grafana | PagerDuty | Lambda | SNS | Anomaly Detection
Technical Implementation
Deployed CloudWatch Agent across all 500+ servers with standardized metric collection
Built Grafana dashboards with real-time visibility into all distribution center operations
Implemented CloudWatch Anomaly Detection for predictive alerting on key metrics
Configured PagerDuty integration with intelligent alert routing and escalation policies
Created Lambda functions for automated remediation of common issues
Established NOC runbooks and trained operations team on new monitoring platform
Results & Business Impact
- 92%
- Faster Issue Detection
- 500+
- Servers Under Single Pane of Glass
- Predictive
- Alerting Prevents Outages
- 80%
- Reduction in Alert Noise
Technology Stack
- AWS CloudWatch
- Grafana
- PagerDuty
- Lambda
- SNS
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